Run every customs filing your business needs from one cloud platform that your own team controls. Your customs team prepares declarations from reusable information, submits them directly and sees every response, with one consistent process across sites, entities and lanes, backed by our UK team. You pay per declaration or on a subscription with volume discounts.
When customs work spans business units, sites and source systems, consistency matters as much as speed. Customs Declarations UK brings your declaration workflows into one cloud platform. Your team prepares filings from document extraction, structured imports and reusable party details, then follows submission status and customs responses in one place. The same checks and history apply wherever the work is done.
Filing in-house on one platform saves time and cost: preparation is faster because data is reused, and you pay per declaration or on a subscription with volume discounts. A complete audit trail, team workflow and roles show what was filed, by whom and when.
We work through coverage, integration, access controls, support and security questions with your customs, operations, IT and procurement colleagues, and prove the workflow on a representative operation before widening it. The platform focuses on customs filing, and connections to your ERP, TMS and WMS are scoped with us. Accounts are activated instantly, so a first pilot can start without a long set-up.
A strong rollout begins with the declarations you need to file and the information your business already holds. Settle these three areas with our team first.
Map legal entities, trade lanes, ports and procedures so we can set up your account to match how you trade. Entities that share a process can share templates and saved parties.
Declaration quality depends on source data. Decide where each field lives, and we help it reach the filing through upload, saved data or a scoped connection.
Roles and workflow in CDUK make it clear who prepares, reviews and submits, and every step is recorded.
Your team can file GB declarations, EU safety and security and the French ELO logistics envelope from a single account. ELO is free with fair usage when the declaration behind the crossing is filed with CDUK. Each is its own filing, so we walk through which ones your lanes need and set them up together.
| Filing | What it is for | Where to read more |
|---|---|---|
| GB CDS (Customs Declaration Service) | Import and export declarations filed directly with HMRC, including special procedures. | GB CDS declarations |
| GB transit (NCTS6, New Computerised Transit System) | Movements under transit, with the departure and arrival steps. | NCTS6 transit |
| GB ENS (Entry Summary Declaration, safety and security) | Safety and security data for goods entering Great Britain. | GB safety and security |
| EU ICS2 (Import Control System 2) | Entry safety and security data for goods entering the EU. | EU ICS2 |
| French ELO (Obligatory Logistics Envelope) | A French logistics envelope that sits alongside ICS2 workflows. | French ELO |
Each filing is prepared in its own workflow on the same account.
The aim is a process that looks the same wherever it is run, with judgement exercised by the right people at the right point. CDUK gives every team and site the same tools, checks and history.
Use document extraction and structured imports to bring shipment information into the declaration. IDP carries no per-document fee, and your team reviews each draft. Reviewers see the extracted data next to the source document.
Reuse saved parties and trader profiles across entities, and review the changes specific to each transaction. Edits to a party are made once and reused everywhere.
CDS commodity requirements mapping shows which declaration requirements apply to each commodity, so your team completes them right first time. You make the decisions and the platform structures and checks the work.
Your own customs team decides classification, origin, valuation and procedure, supported by UK Tariff lookup and real-time validation. The audit trail shows who reviewed what, and when.
Submission status and customs responses are visible to the filing team through notifications and history, with clear ownership of queries, corrections and the handover to logistics.
Plan what happens to multi-item declarations, incomplete data and port-specific requirements with our team, so every exception has a clear path through templates, cloning and review.
An enterprise rollout changes how your business files, and we help at every step. We work through these six workstreams with you, each with a clear owner on your side and ours.
| Workstream | What we work through together | What to bring |
|---|---|---|
| Coverage | Which entities, countries, procedures and ports must be supported? | Entity list, trade lanes, port and procedure mix |
| Data | Which ERP, TMS or WMS owns each field? | Field-by-field source map, sample records |
| Controls | Who prepares, reviews and submits, and what access is required? | Roles, approval expectations, access list |
| Integration | Which interfaces, volumes and response flows are in scope? | Systems, peak volumes, desired response routes |
| Service | What training, support hours and escalation arrangements are needed? | Support expectations, training audience |
| Assurance | What security, retention and contractual evidence does procurement require? | Procurement and security requirements |
Approval chains, sign-on, security evidence and service levels are scoped with us and agreed in writing against your requirements.
Enterprise projects move faster when every function is in the room. Here is what each team gets from filing in CDUK.
Your customs team keeps every classification, origin, valuation and procedure decision. CDUK makes review quicker with guided workflows, validation and tariff lookup, and keeps declarations, documents and responses together.
Operations get clear status, a defined handover and early warning of queries, so nothing surprises the team on the day of movement. Planners can see where each declaration stands without asking the customs desk. Notifications keep everyone informed.
IT gets a clear scope: which interfaces are needed and who owns each data field. Bulk upload works straight away, and ERP, TMS and WMS connections via API are scoped with us against your systems. Your IT team decides what is connected and when.
Procurement gets a straightforward commercial model and a direct route to our team. Pay-as-you-go carries no monthly fee and no minimum volume, and a custom subscription adds volume discounts when your filing grows. Security, retention and contractual questions are worked through with us, including multi-factor authentication and audit trail.
Start with representative entries from one defined operation, including exceptions, multi-item declarations and port-specific requirements. Review the results with customs, operations and IT, then extend to more sites and lanes with our training and support alongside.
Choose an entity, lane or site with representative volume and exceptions.
Prepare multi-item and port-specific declarations, alongside routine ones. Our team is on hand while your people learn.
Customs, operations and IT assess results and handovers with our team. Findings feed straight into the next stage.
Decide the scope and sequence for wider use, with training and support in place.
The timetable depends on coverage, integrations and data readiness. We scope it with your team and agree the plan together.
CDUK has team workflow and roles, an audit trail and multi-factor authentication. Share your approval and sign-on requirements with us and we will scope them, then demonstrate the access and review model before you commit.
Accounts are activated instantly, so a first pilot can start straight away. The wider timetable depends on coverage, integrations and data readiness, and we agree it with your team. A staged pilot gives you real evidence to plan the schedule.
No. CDUK is built for customs filing end to end: CDS, safety and security, transit, GMR and ELO on one account. It sits alongside your wider trade systems, and we scope the connections to them with you.
CDUK covers GB CDS and transit, GB and EU safety and security and French ELO. Tell us your lanes and we confirm the coverage for each, including your ICS2 air datasets. See EU ICS2 and French ELO.
Share your security, retention and contractual requirements early and our team works through them with you directly. The platform includes multi-factor authentication and a full audit trail, and anything further is agreed in writing during scoping.
Your team. You prepare each declaration, check it and submit it directly to HMRC, with built-in checks and our support behind you, and the audit trail records who did what. AI assists preparation and your people review. See our page on improving customs compliance.
Pay as you go with no monthly fee and no minimum volume, or take a custom subscription with volume discounts across business units. See our pricing page and bring your expected volumes so we can shape a plan.
Tell us your entities, lanes and systems, and we will work through coverage, data, controls and rollout with your team. Start with a pilot, see the saving for yourself, and have our UK team beside you throughout. Accounts are activated instantly, with no monthly fee.
