Name: Mariusz Nawiesniak
Company Name: Sheep&Chic Limited.
We are a small family business based in the Cotswolds. Our business deals in trade and services with the use of products imported mainly from the European Union.
Changes in the rules for transporting goods between the UK and the EU after Brexit forced our company to find a platform provider for customs services. After a quick review of the list of developers providing customs declaration software available on the government website, we turned our attention to Custom Declarations – our attention was primarily attracted by the simplicity of the platform structure and reliable information provided in the description. Our decision was sealed by an excellent contact with software developers. Although the customs procedures are complicated, the help and extensive knowledge of the developers of the platform allowed for faster implementation into the system, and the on-board process ran smoothly.
The general usability of the platform is high – it allows the business to make customs declarations without the involvement of customs agents, which is also associated with lower costs of importing goods. The platform is built to eliminate errors in the customs procedure as much as possible, which is particularly important for businesses that are just implementing these procedures.
The ability to save a list of regular exporters and commodity codes, as well as the function of cloning declarations, which significantly reduces the time of customs procedures.
Customer support is at an extremely high level. Software developers have impressive knowledge of customs procedures, and at the same time are very polite and patient, always ready to answer any questions that arise.