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Customs software · Consumer goods

Customs Declaration Software for Consumer Goods

Make mixed-product shipments quick to prepare and easy to review. Importers and distributors build and submit their own GB declarations from the detail behind each product line, and agents and 3PLs file for their clients on the same account. Pay as you go, with no monthly fee, and see every declaration in one place.

  • GB CDS declarations
  • AI document processing
  • Shared item information
  • Repeat orders, faster
Discuss your consumer goods shipments
  • Start a repeat order from a templateSupplier, goods and packaging are already in place, so you only add this order’s quantities and values.
  • Apply saved settings to each product lineReuse your saved commodity settings per product, then review each line before you file.
  • Set packaging once for every productApply packages, marks and mass to all checked goods items in a single step.
  • Check every line, then submit it yourselfMissing fields are listed by section. Fix them, then file from your own account and see the response.

In a nutshell

Household products, furniture, toys and everyday goods can share a container while needing different customs treatment. “Homeware” on an invoice can cover several distinct products, and one supplier or purchase order does not mean one treatment for the whole load.

Customs Declarations UK (CDUK) is the platform for bringing customs filing in-house. Your team prepares GB declarations and submits them directly to HMRC’s Customs Declaration Service (CDS), It organises product lines, brings shipment documents into one review and reuses earlier work through saved parties, templates and cloning.

Pay as you go, with no monthly fee and no minimum volume. Your team has full control of each declaration, with built-in checks, an audit trail and our UK support behind you. Mugs, shelving, toys or sundries, one account handles every line.

The mixed-load problem

One container. Many different products.

Consumer goods are mixed by nature, and that is where rework, delay and outsourcing cost build up. These are the points where a mixed load is hardest to file, and where CDUK gives your own team the tools to get it right first time.

  • Vague descriptions hide products

    A generic line such as “homeware” may cover several different items. Each needs enough detail to be identified for customs. CDUK keeps each product on its own goods line, so thin descriptions are easy to spot and fix before submission. Each corrected description is reused on later orders.

  • Composition and function matter

    What an item is made of and what it does are the characteristics that tend to separate one product from another. Capture them once and CDUK keeps them with the product line, ready for the next order. Over time your account becomes a library of described products, so new colleagues can pick up the routine quickly.

  • Documents group goods differently

    An invoice and a packing list rarely split a load the same way. AI document processing reads both and shows conflicts side by side, so quantities, values and weights refer to the same goods before you submit.

  • Checked codes for every line

    UK Tariff and commodity code lookup, with commodity requirements mapping, helps your team check each line’s code and origin. The declarant makes each decision per line, never across a whole purchase order. Each decision is visible in the declaration history.

  • Repeat orders drift

    Ranges change. Materials, suppliers, origins and values move between orders. Cloning an earlier declaration gives you a fast start, and your team updates what has changed and controls what is carried forward. Importers, distributors and the agents or 3PLs who file for them all work from the same record.

  • Customs beside your other duties

    Product safety, labelling and other market-access duties have their own processes in your business. CDUK handles the customs filing while those teams get on with their own work.

Illustrative example

A mixed-load table, line by line.

The goods table below shows the three fields that do most of the work in a mixed load: composition, function and the document each line came from. Where a line is unfamiliar, your reviewer sees it flagged and fixes it before submission. Saved product details make later orders quicker to prepare.

Mixed load

Keep routine lines and unfamiliar lines in one view.

For CDS declarations, you can apply shared information across selected goods items and keep the differences that matter. That is particularly useful when a mixed load contains both routine products and lines your team has not handled before.

No commodity codes are shown in the example, because the right code depends on the actual goods, which your reviewer checks with UK Tariff lookup.

  • Select multiple goods items and apply common details such as shipping marks or additional documents in one step
  • Blank fields are left unchanged on every item
  • Review and amend individual lines wherever item-specific information is needed
Conflicts

When the invoice and packing list disagree.

AI document processing extracts information from your invoices, packing lists and transport documents and helps identify repeated or conflicting entries. Your team checks that quantities, values and weights refer to the same goods, then confirms the draft. Conflicts are resolved before submission.

  • Conflicting fields flagged side by side for you to decide
  • Repeated lines proposed as groups, which you can accept or keep separate
  • Nothing is confirmed until your team reviews it
What to capture

The product facts that support each line.

Collect these per product line, not per supplier or purchase order. Most of it already exists in the documents you receive, and CDUK keeps it with the line so your team captures it once and reuses it.

FieldWhy it mattersWhere it usually comes from
CompositionWhat the item is made of helps identify itSupplier specification, product data sheet
FunctionWhat the item does separates similar-looking productsProduct description, catalogue, sample
Checked commodity codeChecked for the actual goods, with UK Tariff lookupYour reviewer, using HMRC classification guidance
OriginCan differ line by line within the same orderSupplier statements, manufacturer details
Value, quantity and weightMust refer to the same goods on every documentInvoice, packing list, transport document

Gather these facts once per product and CDUK carries them into every declaration, with your reviewer making each code decision.

Product groups

Questions to ask by product group.

Examples of how a mixed load can break down by product group, and what your reviewer can capture in CDUK for each. Use them as prompts so every line is described well.

Household and kitchen products

  • Composition
  • Function

A single homeware supplier can ship items made of ceramic, metal, glass and plastic in one order. Each material and use can change how an item is identified, so your team records them per line. Once recorded, the detail is reused on later orders.

  • Record the main material of each product
  • Separate sets from individual pieces where they are sold or packed differently
  • Give a mixed carton a line for each product

Check each line. Saved product details make repeat homeware orders quick.

Review a mixed household load
Repeat orders

Prepare the next order from current facts.

Saved data speeds up the routine parts of every shipment. Reuse what stays the same, update what has changed and file each repeat order in a fraction of the time. The same approach suits a few orders a month or many each week, and you pay only for the declarations you file.

  1. Reuse saved parties

    Importers, consignors and carriers are ready from the previous order, saved in your account.

  2. Start from a suitable declaration

    Clone an earlier entry where the product range is similar, and start with most of the work done. Your reviewer then checks the changes.

  3. Review what changed

    Check new products, changed materials, origin and commercial values line by line.

  4. Confirm and submit

    Your reviewer signs off the declaration and submits directly to HMRC, with a full audit trail showing who signed off what.

Frequently Asked Questions

Questions from distributors.

Can one declaration contain different products?

Yes, a declaration can contain multiple goods items where the applicable rules allow. CDUK gives each product its own line, with real-time validation and bulk editing for shared details, so your team checks a mixed load line by line.

Will different products be combined by the document workflow?

Only if you choose to. The document workflow proposes groups for repeated information, and your team accepts them or keeps lines separate where they are different goods. Your account keeps the audit trail for every decision.

Can we file our routine imports ourselves?

Yes. CDUK is built for exactly that, with guided wizards, real-time validation, and onboarding and training from our UK team. See bringing customs filing in-house for how teams approach it.

How does customs filing fit with product safety and labelling?

Product safety, labelling and other market-access obligations run through their own processes in your business. CDUK covers the customs filing, so those teams can work in parallel with a clear customs status.

How does CDUK help with products that are described vaguely on the invoice?

Your reviewer spots thin lines in the draft and adds composition and function from product sheets. Where documents disagree, AI document processing shows the conflict so you can resolve it before you confirm. Once saved, the detail is reused on every later order.

Is there a fee for document processing?

AI document processing has no per-document fee. Pay as you go with no monthly fee and no minimum volume, or choose a subscription with volume discounts. See our pricing page.

Explore related solutions

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See a Mixed-Product Entry in Practice

Bring a real mixed load and we will show how lines, documents and repeat information come together in a declaration your team reviews and submits itself. Register for instant access, or talk to our UK team first. Our UK team gives onboarding and training for your first mixed load.

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