The End of Low-Value Import Duty Relief: A Watershed Moment for E-Commerce and Border Processing
The most consequential customs policy announcement in Budget 2025 is the removal of customs duty relief for low-value imports valued under £135. Currently, goods imported into the UK with a value of £135 or less are exempt from customs duty, though VAT has been applicable since 2021 reforms. The government has confirmed that this relief will be abolished by March 2029 at the latest, following a consultation process that closes on 6 March 2026.
Why This Change Matters
The volume of low-value imports has surged dramatically since the relief was introduced. HMRC sample data indicates that consignments processed through the Bulk Import Reduced Dataset System have more than tripled in the year to June 2024 compared with 2021 levels, averaging 1.6 million parcels per day. The total declared value of goods moving through this channel jumped from £3.8 billion in 2023-24 to £5.9 billion in 2024-25. This explosive growth has been driven primarily by cross-border e-commerce, particularly from Chinese marketplaces such as Shein and Temu, which have leveraged the duty-free threshold to offer dramatically lower prices than UK-based retailers.
The relief has created a fundamental competitive distortion. Non-UK sellers can deliver goods to UK consumers without incurring customs duty, while UK retailers selling identical products face full tariff costs on their imported inventory. This disparity has been widely criticised by domestic businesses, who argue that the arrangement undermines fair competition and enables the mass importation of low-quality goods that may not meet UK product safety standards. The removal of the relief is explicitly framed in the Budget as a measure to support Britain’s businesses and high streets by creating a level playing field.
Implementation Timeline and Consultation Process
The consultation launched alongside the Budget invites stakeholder input on several key design elements of the new arrangements: what data should be collected for low-value consignments, how tariffs should be applied, whether an additional administration fee should be levied to fund processing costs, and potential changes to VAT collection mechanisms to reflect the new duty obligations. The government has indicated that online marketplaces are likely to face increased obligations, particularly where non-established sellers are involved. Proposed rules would require a UK fiscal representative and introduce joint and several liability for customs debts.
Under the anticipated model, sellers would pay customs duty through quarterly submissions rather than at the point of import, mirroring current VAT processes for overseas sellers. Duty collection could be routed through online marketplaces or parcel operators, but the exact mechanism will be determined following consultation feedback. Importantly, gifts remain outside the scope of these reforms and will not attract UK customs duty.
Impact on Businesses and Border Operations
For importers, e-commerce platforms, and logistics providers, the removal of the £135 relief will require substantial operational changes. Small parcel customs declarations, currently processed through simplified bulk datasets, will need to capture full tariff classification, valuation, and origin data. Border processing volumes will increase significantly, requiring enhanced digital infrastructure to manage declaration flows without creating bottlenecks. Businesses that currently rely on duty-free thresholds for cost-competitive sourcing will face higher landed costs, which are likely to be passed through to consumers.
UK-based online retailers will benefit from the elimination of an unfair advantage enjoyed by foreign competitors, but the change also introduces compliance burdens for domestic sellers who import small quantities of goods for resale. SMEs, in particular, may struggle with the administrative overhead of preparing individual customs declarations for low-value stock replenishment shipments. Technology solutions that automate classification, valuation, and declaration preparation will become essential for businesses operating in this space.
The timeframe until March 2029 provides a window for businesses to adapt systems, train personnel, and establish relationships with customs intermediaries or software platforms that can manage the increased declaration workload. Early preparation is advisable—businesses should begin mapping their exposure to the relief removal now, modelling the impact on unit costs and pricing strategies, and evaluating whether process automation or outsourcing to brokers will be more cost-effective.